Shipping Policy
We process and ship orders as quickly as possible to ensure fast delivery.
Processing Time
Orders are processed within 1–2 business days.
Orders placed on weekends or holidays are processed the next business day.
Shipping Time
Standard shipping: 3–7 business days
International shipping (if applicable): 7–15 business days
Delivery times may vary based on location and courier service.
Tracking Information
Once your order is shipped, you will receive an email or WhatsApp notification containing your tracking details.
Shipping Responsibilities
We are not responsible for delays caused by the courier.
Customers must provide an accurate shipping address. Any incorrect address may cause delays or failed delivery.
Refund Policy
Your satisfaction is important to us. We accept returns and offer refunds under the following conditions:
Eligibility for a Return
The request must be made within 7 days of receiving the product.
The item must be unused, in original packaging, and in the same condition as received.
Proof of purchase is required.
Non-Returnable/Non-Refundable Items
Used, damaged, or altered items
Items without original packaging
Perishable or hygiene-sensitive products (if applicable)
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Once the returned item is received and inspected, we will notify you of approval or rejection.
Refund Processing
Approved refunds will be issued to the original payment method within 5–7 business days.
Refund time may vary depending on your bank or payment provider.
Cancellation / Return / Exchange Policy
We understand that plans can change. Orders may be canceled within 12 hours of purchase as long as the item has not been processed or shipped.
Once an order has been packed or handed over to the courier, it cannot be canceled.
To request a cancellation, please contact us immediately at [shafikamal090@gmail.com] with your order number.
If the cancellation is approved, the refund will be issued to the original payment method.