INFORMED PAYMENTS. RESPONSIBLE CHOICES.

Confidence in payment.
Built on clarity.

Accurate details, clear evidence and an order-linked payment status. Understand the process before you take the next step.

Explore the confidence guide
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01 / FOUR PAYMENT ESSENTIALS

Small checks. Better decisions.

This guide explains the existing bank-transfer and evidence-submission process.

01

The right order. The right amount.

Review your final total and confirmed delivery charges. Use only the bank details displayed in that order.

02

Clear payment evidence

Submit the original receipt or a readable screenshot. Keep the amount, date and transaction reference visible.

03

Submitted does not mean confirmed

After uploading evidence, follow the payment status and next instructions in your order. An upload is not automatic approval.

04

Keep private details private

Never share your password, PIN or OTP. Hide unrelated balances and sensitive information in your evidence.

02 / EVIDENCE AND CONFIRMATION

Each stage means something different.

Avoid assumptions about payment. Follow the latest status and instructions shown for your particular order.

Check my order status

The payment journey

Check the details

Review the final amount and destination account.

Submit evidence

Provide a readable receipt for the transfer.

Follow the result

Look for confirmation or further instructions in the order.

This is an explanatory framework, not your live payment status.

Clarify before sending another payment

If the status does not change immediately, keep your receipt and transaction reference. Contact support with the order number. For a bank error or suspicious transfer, contact your bank too.

03 / IMPORTANT DISTINCTIONS

Clear answers about payment evidence.

Is a screenshot enough to prove money was received?

A screenshot is supporting evidence. It does not independently confirm receipt of funds in a bank account. Check your order’s payment status.

Is this escrow or a money-back guarantee?

This page does not claim escrow, insurance or a guaranteed refund for every payment. Read the applicable payment and refund terms.

What if my evidence is unclear?

Follow the instructions shown in the order and provide clear, accurate evidence. Keep the original receipt; do not alter the amount or transaction details.

What if someone sends different bank details?

Pause before paying, compare the details with your order and seek clarification through the official support contact.

Is every payment guaranteed to be risk-free?

No information page eliminates every risk. Check account details, protect your login information and contact support if anything seems wrong.