Orders are processed within 1–2 business days after payment confirmation.
Delivery is typically completed within 2–5 business days, depending on your location.
A tracking number will be provided once your order has been dispatched.
Delivery times may vary due to public holidays, weather conditions, or courier service delays.
Refund Policy
Refunds are issued only for approved return requests involving damaged, defective, expired, or incorrectly delivered products.
Once the returned item has been inspected and approved, the refund will be processed within 5–10 business days to the original payment method.
Shipping charges are non-refundable unless the return is due to our error.
Cancellation / Return / Exchange Policy
Due to food safety and hygiene regulations, Brooke Bond Supreme Tea 170g cannot be returned once the package has been opened or the seal has been broken.
Returns are accepted only if the product is delivered damaged, defective, expired, or if the wrong item is received.
Return requests must be submitted within 48 hours of delivery and must include clear photos of the product and its packaging.
Orders may be canceled before they are processed or shipped.
Once an order has been dispatched, it cannot be canceled.
To request a cancellation, please contact our customer support team immediately with your order number.
