Let’s make your next step easier.
Questions about an order, your store or a delivery? Choose the channel that works for you and tell us how we can help.
Call us
+92 300 1901777Call supportEmail support
support@oneallinone.comWrite an emailOne marketplace. Help for everyone.
Tell us what you need.
Prepare your support email here. Your email app will open so you can review and send it yourself.
- Use the email linked to your account.
- Include your order number or store name.
- Explain what happened and what help you need.
If no email app opens, email support@oneallinone.com directly or use WhatsApp.
A few things to know.
How do I track an order?
Open My orders and select the relevant order to see its progress and available delivery updates.
Can I send a message from this page?
The email composer opens your email app with your topic and message filled in. You must press Send in that app. WhatsApp opens a chat; no message is sent automatically.
What contact details should I use?
Use the phone, WhatsApp and support email shown here. For account-specific help, include your order or store reference without sharing passwords, OTPs or full bank-card details.
Where can sellers and riders find guidance?
Use Seller Support for store-related help and the Delivery Partner Guide for joining, shifts and assigned deliveries.
Let’s find your next step.
Start with a guide, or contact us with your reference and a clear description.
Choose a contact option